Delaware North Companies Parks & Resorts is a member of Delaware North Companies, a nearly 100-year-old firm whose family-owned companies are innovators in hospitality, entertainment, food service and retail. With annual revenues approaching $2 billion and 40,000 employee-associates serving more than 500 million customers each year, the company is regularly included in Forbes' ranking of the largest privately held firms. We have prospered in large part by upholding our values of integrity, financial stability and creativity, and by nurturing our relationships with clients, guests and each other.
Delaware North Companies Parks & Resorts, our newest operating company, was founded in 1992 when Yosemite National Park - the largest contract in the U.S. National Park Service - was placed in our care. In many ways, the decision to branch out into ownership and/or operation of parks, resorts and attractions was a natural one for us, providing us with an opportunity to bring our longstanding philosophy of stewardship and collaboration to yet another area of hospitality and entertainment.
Today, you will find us in some of the most recognizable national and state parks. Regarding them as far more than destinations, we tell the stories of these special places so that they are as authentic and meaningful to our guests as they are to us.
As we work to preserve and protect these special places, it is our hope they will live forever in the hearts and minds of all those who experience them.
An approach as unique as our destinations
It began with a strong understanding of the needs and desires of our customers. With this as our benchmark, we have defined our mission - "To provide stewardship and hospitality services to our guests while simultaneously preserving the natural wonders where we operate."
In order to do so, we embrace several distinct core values:
- Stewards of the Environment
- Stewards of Historic Structures and Artifacts Entrusted to Our Care
- Stewards of Interpretation and Education