Delaware North Companies Parks & Resorts is proud to do business in some of the world’s most beautiful and amazing places.  Delaware North is committed to responsible stewardship of the natural, cultural, and historic resources in these Special Places.  Delaware North developed standards and best management practices which contain four elements to guide us in achieving our commitment to excellence.  These four elements include: 

• Stewardship of the Environment
• Stewardship of Facilities and Artifacts
• Stewardship through Interpretation and Education
• Communication of Stewardship in Special Places

Delaware North Companies Parks & Resorts acknowledges that it is essential that all operations and activities of the company be conducted in strict accordance within the standards and best management practices.  Therefore, Delaware North operations will be managed in compliance with all laws, regulations, and requirements related to these Special Places which are applicable to our business activities.  Our commitment to stewardship is supported by goals to minimize our impact, interpret and educate others, continually improve our performance, and to protect the Special Places entrusted to us.  To achieve these goals, Delaware North will adopt best available stewardship practices, where practicable.  Specifically, Delaware North will:

• Support our client’s mission.
• Incorporate stewardship considerations into business decisions, including planning, implementing, and designing activities.
• Set measurable objectives and targets to improve performance of stewardship.
• Reduce our impact and protect the natural, cultural, and historic resources.
• Anticipate emerging stewardship issues, and develop programs to respond to future requirements.
• Allocate and maintain resources for the effective implementation of stewardship programs.
• Interpret and educate associates, guests, clients, business partners and others by “telling the stories” about our Special Places.  
• Encourage communication among associates, guests, clients, business partners, neighbors, surrounding communities, regulatory agencies, and the general public regarding Delaware North’s stewardship initiatives.

Delaware North is the leading concessionaire committed to stewardship practices that make a positive contribution to the local and regional communities and to ensure the protection of the Special Places and their resources in which we operate.
 
-Kevin Kelly
President of Delaware North Companies Parks & Resorts